I came back yesterday, i realized 120 euros was stolen from my bag in my room.
I cant believe it.
Its my second time in your hotel, I planned to go back, but i wont d it for sure.
I had 600 $ and 480 € stored in a wallet hice in my suitcase. I i miss 120 €...
Hello, it was a really nice visit at the hotel; I would just like to give one feedback, when I made reservation, it was estimated, that the overall price will be 150 EUR for 3 nights, but at checkin I was charged 164EUR, but I didnt check it at the hotel (I did it at home, when I was going through all the bills), so I didnt have chance to ask what made the difference, I have thought that the price 150 EUR is final and includes taxes and VAT.
Anyway, if you could explain me the price difference, I would be happy and maybe if it was due to some necessary item, you could inform about it on the reservation page.
Also as a smoker I would have thought that you would have some larger private salon/lounge for smokers, the room at 3rd floor was horrible, with the small ventilator I felt sick from the smell just by entering the room - so I did smoke outside the hotel, but it would be much better at some salon while drinking alcohol from hotel bar.
Я бы очень хотела узнать каким образом случилось мое пребывание в вашем отеле? Я не попала в Киев. При бронировании мне было сказано что предоплата не требуется оплата на месте. Я отказалась от брони, письменно. Теперь у меня вопрос. Были ли отелем сняты средства с банковской карты указанной при бронировании и если де, то почему?
Виправити невеликі проблемки із сантехнікою. 1-кранбукси на змішувачі пропускають,2-не коректно вказано на змішувачах душа холодна та гаряча вода(намальовано гаряча ліва, а вона права),3-хотілось би вимикачі освітлення трохи нижче. ????